Overview - A Kerala-based wellness company, providing various Ayurveda-based services in their resorts, relied on word-of-mouth and ex-customer goodwill to get business. It was looking for a digital strategy around social media to market and sell its services and offerings across India.
The Solution - With the implementation of our CRM solution, which took 16 hours to configure, train and deploy, the customer could design and execute various marketing campaigns using Facebook, Google, Instagram etc. to reach out to the prospects and present their services. The tracking of customer life-cycle and feedback across, helped them to enhance their services and offerings.
Outcome - The customer achieved 50% Month-on-Month customer growth.